Services

We can take your project from inception all the way to launch, and beyond.

Our multi-disciplinary team of experts across user research, design and software development can upgrade existing services or build new ones. Whilst working to non-negotiable deadlines and tight budgets.

On this page you can learn more or find out how to buy our services.

Agile delivery

We follow government-recommended, phased agile delivery. Starting with 'discovery' where we research and understand the problem that needs to be solved. Then 'alpha' where we build and test prototypes of possible solutions to the problem. In 'beta' we start building the best ideas for real. Only making the service live when we have the evidence that your service meets your users' needs.

We offer all the services needed to make this iterative, continuous process work for you.

Discovery

  • Digital strategy
  • User research
  • Service design
  • Business analysis
  • Technical architecture

"If there was any doubt before, there isn’t now, from the sheer volume of research." Stakeholder, Welsh Government

Who are your users, and what do they need?

These questions should be at the very core of any discovery project. By researching your landscape, your users, technology and policies, we define the problem you need to solve. All grounded in validated evidence and a deep understanding of your needs.

What we offer you

We aim to understand what all user groups and stakeholders are trying to achieve, and the challenges they face. We take an inclusive approach, right from the start, including users who faces barriers to accessing services. Including stakeholders in this process is also vital for getting support and buy-in across your organisation.

Our research will help you identify the best opportunities for improvements, define the problem you need to solve and how to go about solving it.

Why it's important

When you listen to people you build services that work for them. You also focus resources to the right areas. With the confidence that you're creating the greatest benefit to your organisation and your users.

Alpha, beta, live

  • User research
  • Content design
  • UX design
  • Software development
  • Technical architecture
  • Delivery management

“This team have worked extremely hard to create digital services that are genuinely transformative.” Deputy Director, Home Office

Know what you need to deliver, but no idea how to?

Your service needs to meet the needs of your organisation, its stakeholders and its users. You also want it to be delivered in a timely fashion, and to meet all standards of accessibility, security and reliability. We know how to do that.

What we offer you

We can put together an experienced, cross-functional, agile team to deliver your digital solution. Including user researchers, designers, developers and agile delivery experts. We always use a user-centred, iterative and incremental approach to design and development.

Obtaining feedback from stakeholders and users throughout the development process gives you confidence that the solution will be adopted and will be sustainable to maintain.

Why it's important

Working in an iterative and transparent way allows you to see the progress that your service is making towards meeting your needs. Truly agile delivery is responsive and ensures continuity from alpha through to live.

Training

"Marvell really worked with internal teams to increase our knowledge and capabilities." Technical Lead, Home Office

Do you lack the skills to make your organisation more agile?

We can develop your internal capabilities through coaching in digital service design and delivery. Empowering your people with new ways of working.

What we offer you

Our multidisciplinary experts will support your digital transformation by upskilling and training your in-house team. From user-centred design to agile methodologies.

You get a tailored training plan based on our benchmark of your team's capability and goals. Our experts aim to strike a balance between theory and practice, drawing on their extensive knowledge and experience.

Why it's important

Building in-house knowledge and capabilities is incredibly powerful for the long-term health of your organisation. Our training will empower your staff to identify problems, and know how to solve them, long before they become significant issues.

How to buy our services

We can help you find the best way to procure our services. You can get in touch with us directly or buy our services through the following public sector frameworks.

Agreement ID: RM1557.14, Lot 3: Cloud support

G-Cloud 14 is an online catalogue where public sector customers can buy buy our cloud-based computing services. It's available for central government, charities, education, health, local authorities, blue light (police, fire, ambulance, search and rescue), devolved administrations and British overseas territories.

Services include:

Agile delivery

Case management

Cloud support

Data and performance management

Forms capability

Individual specialisms

Training

Agreement ID: RM1043.8

All public sector organisations can use the Digital Marketplace to find suppliers who can design, build and deliver bespoke digital services using an agile approach.

Agreement ID: RM6173

The Automation Marketplace DPS is a route to market for intelligent automation services and solutions, including strategy, automation technologies, services and consultancy.

The NEPRO³ procurement framework is provided by Bloom and assists the UK public sector to buy and manage specialist professional services.


Get in touch

Whether you’re ready to start your project now or you just want to talk things through, we’d love to hear from you.